Description

General Manager – Decatur Northwest Homeowners’ Association

Decatur Northwest Homeowners’ Association (DNW) is seeking an experienced, hands-on, community-focused General Manager to oversee financial and facility operations, infrastructure, staff, and essential services for our unique island community. This role is responsible for the long-term stewardship, safety, and functionality of DNW’s roads, utilities, docks, buildings, vehicles, and community assets, as well as the leadership of a small team of employees and contractors.

This position offers the opportunity to work in a beautiful island environment while making a significant impact on the daily life and long-term vitality of our community.

 
Key Responsibilities:

Leadership, Management & Community Interface

• Lead DNW operations and staff, reporting directly to the Board of Directors.
• Attend Board meetings and work with the Finance Committee to provide monthly operational and financial updates.
• Provide leadership to committees upon request of the Board.
• Coordinate and host the Annual Homeowners’ Meeting and present the “State of the Property” report to the homeowners.
• Supervise selection and work of outside contractors needed to respond to infrastructure or utility repairs or emergencies.
• Identify and lead new initiatives in areas where there are opportunities for efficiencies and/or cost-savings.
• Other duties as assigned

Financial & Capital Planning

• Prepare and manage the annual operating budget.
• Maintain the 30-year capital improvement/replacement plan and oversee capital reserve spending.
• Review and approve contracts, purchases, and vendor invoices.
• Oversee bookkeeping, payroll, and homeowner billing processes.

Infrastructure Oversight

Water System (A-Class): Monitoring, maintenance, leak detection, testing, reporting, and state compliance.
Sewer System: Inspections, repairs, reporting, and coordination with county and contractors.
Fire Suppression: Inspection and maintenance of standpipes, emergency equipment, and burn ban communication.  Coordination with island-wide Emergency Brigade and ensure readiness of fire and foam trucks.
Roads & Drainage: Year-round road safety, drainage system management, maintenance and long-term road planning.
Lake & Waterfront: Maintenance of lake systems, docks, mooring buoys, community boats, and state leases.
Facilities & Equipment: Maintenance of DNW buildings, vehicles, tools, emergency supplies, and the Anacortes parking lot.

General Operations

• Coordinate contract work and oversee all maintenance and repair activities on DNW property.
• Manage fuel inventory, waste and recycling services, and property security.

Homeowner Services

• Perform or coordinate repair, maintenance, and service requests including appliance handling, golf cart repair, trailer repair, water/sewer emergencies, and coordination of specialized contractors.
• Track and report homeowner service hours and materials for billing.

Marine Operations – Sylvan Spirit

• Ensure U.S. Coast Guard compliance, vessel readiness and supervise day-to-day operations.
• Manage long-term maintenance planning and repairs.
• Negotiate transportation alternatives as needed.
   

Requirements

Key Qualifications

• Strong communication (both verbal and written) skills.
• Ability to get along with all types of people.
• Experience managing operations and facilities, utilities, construction projects or similar activities.
• Experience supervising employees, contractors, and teams.
• Demonstrated ability to manage budgets, capital projects, and complex operations.
• Customer service mindset.
• Ability to assess complex problems and devise creative solutions.
• Hands-on approach and ability to work independently.
• Familiarity and comfort working with Microsoft and Google office software products.
• Comfortable working outdoors, in mechanical environments, and around marine and utility systems.
• Comfortable operating heavy machinery.
• High School Diploma or equivalent required; technical certifications beneficial.  
   

Bonus Qualifications

• Reside in the San Juan Islands or Anacortes.
• Advanced mechanical skills
• Skipper’s license
• College Degree