Description
Frontline Road Safety
Office Manager
$60K-$75K commensurate with experience
Company: American Road Markings, LLC
Location: Norfolk, VA (On-site)
About American Road Markings
American Road Markings, LLC (ARM), a Frontline Road Safety Group company, has been providing pavement marking and parking lot maintenance services since 2003. Our services include thermoplastic applications, traffic paint, and custom signage produced in our on-site fabrication shop. ARM is fully licensed to perform work in federal, municipal, and military environments and is supported by experienced field leadership with decades of industry experience.
Our operations are fast-paced and field-driven, and the office plays a key role in supporting crews, management, and customers. This is an on-site position.
Position Summary
The Office Manager is responsible for overseeing day-to-day office operations while providing administrative, payroll, billing, and compliance support to both field and office teams. This role serves as a central point of coordination to help ensure work moves efficiently from the field to the office and out to the customer.
The ideal candidate is organized, detail-oriented, and comfortable working in a construction-related environment where priorities can shift and clear communication is essential.
Key Responsibilities
Office Operations & Administration
- Oversee daily office operations to ensure efficient and professional workflows
- Maintain a clean, safe, and organized office and reception area
- Coordinate incoming and outgoing mail, invoices, and business correspondence
- Organize and maintain physical and electronic filing systems
- Order and manage office supplies
- Document and communicate operational updates, issues, and ongoing needs
- Provide administrative support to multiple departments as needed
Human Resources Support
- Coordinate onboarding, including pre-employment paperwork and employment verification
- Serve as a resource for employee questions related to HR policies and procedures
- Assist with enforcing employee handbook guidelines in coordination with management
- Support Corporate HR with audits, reporting, and documentation requests
Payroll Preparation
- Review and verify time entries for hourly and salaried employees
- Accurately export and import time data into the payroll/HRIS system
- Track and process PTO requests
- Notify the Payroll Manager when payroll data is complete and ready for processing
Accounts Payable Oversight
- Oversee local accounts payable activities
- Ensure incoming checks are properly received, scanned, and distributed
- Communicate payment and receipt details to internal teams
- Work with Controller on AP issues
Compliance & Safety Support
Driver & DOT Compliance
- Maintain driver files including medical cards, physicals, and drug testing records
- Track and support compliance with DOT requirements
IFTA
- Maintain documentation supporting IFTA reporting and submissions
Safety Programs
- Maintain required safety documentation and assist with compliance tracking
Additional Responsibilities
- Manage internal mail distribution
- Process Credit Card Claims
- Work with Corporate Accounts Payable to process manual checks when needed
- Assist with special projects and additional tasks as assigned
Required Qualifications
- High school diploma or equivalent
- Prior office administration experience
- Strong organizational and time-management skills
- Proficiency in Microsoft Word, Outlook, and Excel
- Clear verbal and written communication skills
- Ability to work effectively with a variety of personalities
- Adaptable, dependable, and able to manage multiple priorities
- Professional demeanor with a customer-service mindset
Preferred Qualifications
- Experience in construction, field services, or industrial environments
- Familiarity with DOT and IFTA requirements
- Experience with HRIS, payroll, billing, or AP systems
- Knowledge of safety program administration or OSHA standards
- Experience supporting both office and field personnel
Working Environment
- Full-time, on-site position in Norfolk, VA
- Fast-paced, operations-focused setting
Equal Opportunity Employer
American Road Markings, LLC is committed to providing equal employment opportunities to all qualified applicants without regard to legally protected characteristics.
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